Hotels Near Hawthorne at Residence Inn Los Angeles Redondo Beach

What customers say about hotels hawthorne

My husband and I stayed here for 5 days, during a personal business trip, and I must say that in all of my 33+ years of traveling as an adult, this was hands down one of the best experiences I’ve ever had. The staff members - Dressa, one of the Front Desk staff members who checked us in upon arrival, was absolutely delightful during our entire stay. One evening my husband and I had to use the Business Center printer, and she came over to make sure we weren’t in need of paper and had everything we needed. This was true customer service that went above and beyond because Dressa came to us without being asked to do so. Another staffer - Crystal, was also delightful, greeting us with a smile and cheery good morning every time we arrived for the complimentary breakfast - which was everyday of our stay! While eating breakfast,I also observed how friendly she engaged with other guests who felt so comfortable chatting with her as they entered or exited the lobby. It was actually a pleasure to watch! Speaking of the complimentary breakfast, it was filled with a nice variety of tasty options: breakfast sandwiches, eggs, sausage, potatoes, oatmeal, waffles, muffins, English Muffins, yogurt (I could go on) - and also vegetarian items like a Swiss cheese and spinach quiche. The breakfast Attendant on duty everyday of our stay, was the A-MAZING Tanya. She ensured that the breakfast area and items were always full, hot items remained hot, AND that everyone had what they needed. What also made Tanya stand out, was that she didn’t hold back compliments, which most often just made my day! By the end of our stay, she made my husband and I feel like Marriott family members (if there was such a thing!😊), which actually says a LOT about how we were treated and felt during our entire stay. To top off all of this goodness, we had the pleasure of meeting the General Manager, Charles Eman, who came over to our breakfast table, to see how we were enjoying our stay, not just once, but twice!! Needless to say we had a great conversation with Charles. Similar to his staff members, he was VERY kindhearted and welcoming. He genuinely wanted to know all about our stay, and informed us that if we needed anything, to be sure to let him know. Should we have a need in the future to return to the South Bay Area of Southern California, this will certainly be our first choice. In addition to everything I’ve already mentioned, I must say that the location is also perfect because you’re in good proximity of several eateries and modern conveniences in Hawthorne, Manhattan Beach, Redondo Beach, and El Segundo. Our 1-bedroom suite was also nice and clean, and provided exactly what we needed for this stay. If you decide to choose this hotel and location, I believe you will be quite pleased!!